Jagger Warren

IT and DevOps Professional

Alex Thompson

Featured Projects

E-commerce Dashboard

Startpage

New Tab page for desktop browsers

HTML CSS Javascript
Social Media App

Social Media App

A full-featured social media platform with real-time messaging and content sharing capabilities.

Vue.js Firebase WebSocket
Fitness Tracker

Fitness Tracker

A mobile-first fitness tracking application with workout plans and progress monitoring.

React Native GraphQL AWS

Skills & Technologies

Cloud

AWS
Azure
GCP
Oracle

DevOps

Terraform
Ansible
Helm
Kubernetes
Docker
Linux Server
Windows Server
Chef
Puppet
Github
Jenkins

Monitoring

Datadog
Splunk
Cloudwatch
Prometheus
Grafana

Data

Tableau
Spark
Torch
Power BI
SQL Server
AWS RDS
SQLite
Postgres
Apache Airflow

Languages

SQL
Python
Bash
Shell
Powershell
Javascript
HTML
CSS

Ticketing

Service Now
Jira
Zen Desk
Fresh Desk
OS Ticket

Professional Experience

TechCorp

Data Conversion Engineer II

Vertafore | 2024 - Present

  • Designed and implemented data ingestion pipelines using Python
  • Optimized database queries resulting in 40% faster load times
  • Created/Configured/Recovered MSSQL databases
  • Spearheaded database migrations
  • Optimized SQL queries and procedures
  • Data transformation with SQL and python
  • Cross-functional data mapping
  • Scoping with clients
InnovateLab

Technical Analyst II

Vertafore | 2021 - 2023

  • PL/SQL scripts for data conversion
  • VPN configuration
  • Database replication
  • Technical liaison between dev teams and customers
  • Resolved Tier 3 tickets
  • Trained teams on PL/SQL and database optimization
InnovateLab

Lead Technical Support Engineer

Biggby Coffee | 2019 - 2021

  • SQL server administration
  • Active Directory administraion
  • Automated deployments
  • Managed vendor relations/hardware rollouts
  • RouterOS scripting for network automation
  • IT workflow documentation
InnovateLab

Computer Engineer

Staples | 2017 - 2019

  • Diagnosed and repaired hardware and software issues for personal and business clients
  • Provided expert troubleshooting for desktops, and laptops including virus removal, OS installations, and data recovery
  • Assisted businesses with IT solutions, including network setup, system upgrades, and preventive maintenance